To continuously improve all aspects of the training, it is important to monitor the effectiveness of training programs on participants through training evaluations. Our Training and Development Department introduced an Online Training Evaluation system on 21 February 2011 in a move towards better office automation and paperless workflow. Employees can fill in and submit the evaluation and feedback forms after the training via the web server. Data entry errors are eliminated as the database system stores the exact data entered by each employee. This online approach has greatly increased efficiency and reduced costs.